BASIC INFORMATION - Package contains 2 pieces.The pillowcases are sold without inserts
DESIGN and TEXTURE -This solid velvet cushion covers features a smooth and elegant fabric with a silky touch and a beautiful drape that bring charm and modernity to your interior
FUNCTION Cushion Covers- Our soft-touching cushion covers have invisible zipper. The design of invisible zipper is simple and smooth, which improves the appearance and is easy to disassemble and clean. These super soft Velvet throw pillow case that protect your cushions from stains while bringing a fresh look to your couch, sofa, bedroom, living room and garden
CARE INSTRUCTIONS - It is recommended to wash by hand. Do not machine wash. Do not bleach. Tumble dry at low temperature. Iron gently at low temperature
The DECONOVO DIFFERENCE - At Deconovo, we champion meeting customer expectations. Our customer service is only one e-mail away to help you choose the size and solve ALL your after sales issues
Payment & Security
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Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
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Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@kol.deals If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@kol.deals
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong thing so that we can evaluate the issue and make it right.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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